Question 1

Will HeatMe Pro raise my utility bill?

Accepted Answer

No, HeatMe Pro is energy efficient. It draws little power compared to other heating alternatives and costs just pennies a day to run.

Question 2

Is it safe to leave HeatMe Pro plugged in?

Accepted Answer

Only leave HeatMe Pro plugged in while there are people in the house, and remember not to cover the device.

Question 3

Can I plug HeatMe Pro into a timer or power strip?

Accepted Answer

No, we do not recommend plugging your heater into anything other than your wall outlet.

Question 4

Where should I plug it in?

Accepted Answer

HeatMe Pro is designed for in-wall outlet use only. To reduce the risk of fire or electric shock, connect it directly to a wall outlet. Do not use an extension cord, and read all safety instructions before use.

Question 5

When will my order ship?

Accepted Answer

All orders are shipped within 48 hours of order confirmation. You'll receive an email with your tracking number once your order has shipped.

Question 6

How long does delivery take?

Accepted Answer

Standard shipping takes 5-12 working days depending on your location. Delivery times may vary slightly during peak seasons or due to weather, but we always strive to get your order to you as quickly as possible.

Question 7

What is your return policy?

Accepted Answer

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days from the date you received the order.